oDoc Terms and Conditions - DFCC Bank

  1. In order to use this service you should have an Android or iOS smartphone.
  2. When contacted by oDoc, you agree to provide the name, email address and mobile number (where applicable) of any of your family members you cover under this subscription.
  3. If any changes are made to contact details, the sole responsibility of informing oDoc lies with you. Amendments may be informed to sanjay@odoc.life and amaar@odoc.life.
  4. oDoc shall be providing the service subsequent to full payment by you of the stipulated fee
  5. Subsequent to payment, the service will be available for a period of 6 calendar months from the date of payment to be counted from the date after the date of payment – e.g. Where payment is made on 01 March 2018, the period would be from 02 March 2018 up to and including 02 September 2018.
  6. In the instance your employment with DFCC ends prior to the end of the 6 month period of your subscription, you will continue to have access to the service till the period ends.
  7. oDoc subscriptions are non-refundable. You shall be entitled to a refund only in the instance the independent Business Agreement entered between oDoc and DFCC is terminated. Such refund shall be made on a pro-rated basis for the number of full months remaining on your subscription.
  8. You agree to use your subscription only for yourself and your subscribed family members and that such use shall be on a fair basis related only to medical conditions and health and wellness advice. Misuse of the service would result in your subscription being terminated with no refunds being offered.
  9. DFCC is providing access to this service as an alternate means of channelling doctors and obtaining prescriptions. As with other external medical consultations made by DFCC employees, DFCC does not take responsibility for the professional advice/treatments recommended by medical professionals on oDoc. DFCC and oDoc strongly recommend that the oDoc service is not used for medical emergencies.
  10. Your use of the oDoc app is subject to the Terms of Use set out in the oDoc App and odoc.life website.
  11. oDoc reserves the right to terminate the subscription of any users who violate the oDoc Terms of Use or is engaged in illegal or fraudulent use of the oDoc service.