AIA has partnered with oDoc to offer free unlimited doctor consultations to its policyholders via oDoc app.

Benefits

Unlimited, 24/7 access to oDoc video consultations with 400+ GP's and Specialists.

Your corporate subscription gives you unlimited access to all doctors on the oDoc platform. No more wasted time, see your doctor with just a couple of taps.

Free delivery of medicine with up to 10% off, and a mobile lab service with up to 25% off market rates.

Get your medicine delivered straight to your doorstep, with just the click of a button. Alternatively, your oDoc generated E-prescription is accepted islandwide.

Your subscription is completely free, with no per consultation payments.

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We know that your immediate family is important to you, and as such, it is our pleasure to cover them at no additional cost to you.

No credit card details required for sign up.

Your payment details are not required when signing up with oDoc during the trial period. You will only be charged if you sign up with oDoc again, after the trial is over.

24/7 assistance and customer support on 0770773333.

Want help signing up or booking a doctor? Call our customer care hotline and one of our team will guide you through the process!

Your spouse and kids are included, for free.

d

We know that your immediate family is important to you, and as such, it is our pleasure to cover them at no additional cost to you.

Unlimited, 24/7 access to oDoc video consultations with 400+ GP's and Specialists.


Free delivery of medicine with up to 10% off, and a mobile lab service with up to 25% off market rates.


Your subscription is completely free, with no per consultation payments.


No credit card details required for sign up.


24/7 assistance and customer support on 0770773333.


Your spouse and kids are included, for free.


Terms & conditions apply.

Terms & conditions apply.

FAQ

WHAT IS ODOC?





To put it simply, oDoc is the easiest way to speak to a doctor and get the care you need.

oDoc is an app which connects you with doctors for video, audio and text consultations over your phone.

It allows you to book over 400 SLMC registered GPs and specialists, obtain medical advice, receive a prescription (if medically required) and get your medication delivered. If lab tests are required, you could even order a mobile lab to your home or office.

This means, the next time you are sick or need to speak to a doctor, you can do this without wasting time and money in traffic, waiting rooms and queues.

If you have an oDoc subscription, all the video, audio and text doctor consultations you and your family complete on oDoc are absolutely free. oDoc handles all payments to doctors.

oDoc is also now the easiest way to make eChannelling bookings to visit your doctor at the clinic or hospital.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

HOW CAN I DOWNLOAD AND USE ODOC?





If you have an android phone, visit the play store to download the oDoc app.

For iphones visit the app store to download the app.

Once you download the app, follow the simple registration process.

Once you register - You can then, search for the doctor using the search bar or scroll through the page to find your doctor.

Tap the profile to view the doctor’s details.

Book the visit and share notes with the doctor in advance using our chat screen.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

DO REMOTE CONSULTATION WORK?





The chances are, if you ask one of your doctor friends whether they treat their close family and friends over the phone, the answer would be “yes”.

oDoc is a way that lets us all have access to high quality care just as conveniently.

Phone consultations are very much like the doctor consultations you have experienced already.

Your doctor would ask you your age, allergies and previous conditions.

You would then discuss the symptoms you have been experiencing, for how long and whether those symptoms are getting better or worse.

In the event the doctor feels they don’t have the information necessary to treat you, they will inform you that a physical examination is required and to visit a doctor at a clinic or hospital.

Doctors are not in any way incentivised to somehow make a diagnosis on oDoc, as doctors receive the same fee from oDoc that they would for a physical visit on oDoc regardless of whether a diagnosis is made or not.

The American Medical Association has found that nearly 75% of regular doctor visits can be handled effectively through video or audio consultations.

In fact, in a meta-analysis in of over 90 peer-reviewed clinical trials conducted by Cochrane - a leading global collective of medical researchers - telemedicine was found to be effective or similar outcomes as face-to-face visit.

This form of healthcare delivery has gained global acceptance and is in wide use in countries including the US, the UK, India, Indonesia, the UAE and Rwanda.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

WHAT CAN BE TREATED OVER PHONE CONSULTATIONS?





The most common conditions that doctors treats over telemedicine platforms like oDoc would be a cold, flu, sinus, digestion, paediatric illnesses, skin conditions, advice on dietary & nutrition-related queries, advice on pain management, advice on women’s health issues, sexual health issues and mental health issues.

A video consultation is also a good platform to obtain second opinions, conduct follow up consultations, evaluate lab results and get advice general health-related queries.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

CAN I GET A VALID PRESCRIPTION?





All prescriptions issued on oDoc are issued by SLMC registered doctors.

These are issued through a secure password protected account unique to each doctor.

Each prescription clearly identifies the doctor issuing the prescription and carries the name, SLMC registration number, seal and signature of that doctor.

The name of the patient is clearly identified and the specific medicines prescribed to the patient is in an easy to read type-written form.

Further, the doctor explicitly states that by this prescription issued in writing, that the doctor intends and authorises for the medicines listed in the document to be dispensed for use by the named patient.

Through these features, the prescriptions issued on oDoc are valid prescriptions under the National Medicines Regulatory Authority Act, No. 05 of 2015, the Regulations issued under the Cosmetics, Devices and Drugs Act, No. 27 of 1980 (as published in the Extraordinary Government Gazette No. 378/3 of 02 December 1985) and the Electronic Transactions Act, No. 19 of 2006, as amended.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

WHO IS COVERED?





You, your spouse and children are covered by your oDoc subscription. You can cover up to 3 of these family members under your subscription.

What this means is that, all of you get unlimited free video, audio and text doctor consultations on the oDoc app. There will be no per consultation fees, be it doctor fees, channelling fees or oDoc fees for these consultations.

Coverage also brings you a host of other benefits, like access to free medicine delivery, transport fees waived on mobile lab services, and discounts on medicines and lab services. You all also get a 25% discount on all eChannelling bookings made on the oDoc app till 30th April 2019.

Please note that terms and conditions apply, and for any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

WHAT DO I NEED TO PAY AND HOW CAN I ADD MY FAMILY MEMBERS?





You don’t need to pay anything because your employer or insurance provider is covering the oDoc subscription cost for you.

This includes unlimited free video, audio and text doctor consultations for you and your covered family members, with no per consultations fees.

To add your family members, simply call oDoc customer care on 077 077 3333 or email info@odoc.life at any time and we’ll get you all signed up.

WHAT BENEFITS DO I GET?





Everyone covered by the oDoc subscription get access to many benefits. These include:

  • Unlimited video consultations with all doctors on the oDoc app
  • Access to over 400 doctors covering over 42 specializations
  • On-call GPs who will call you back within 3 minutes 24*7
  • Prescriptions sent directly to your phone
  • 25% off on all eChannelling bookings made through the oDoc app
  • Free delivery of medicine with up to 10% off your bill
  • A mobile lab service with no transport fee and up to 25% off.

Please note that terms and conditions apply and some benefits are time-sensitive. For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

WHO ARE THE DOCTORS ON THE PLATFORM?





All the over 400 doctors on the oDoc app are Sri Lankan SLMC registered doctors. All the doctors on the platform have at least 5 years of experience.

There are over 200 specialists practicing on the oDoc app covering over 40 specialisations. These include paediatrics, gynaecology, dermatology, psychiatry and sexual health. All the specialists listed on the app are either board certified or meet the criteria mandated by the SLMC to be identified as a specialist. Specialists on the oDoc app have over 10, 15 or 20 years experience.

The doctors available to be consulted over oDoc are the same doctors you would meet at major public and private hospitals in the country.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

WHEN IS THE SERVICE AVAILABLE?





The oDoc service is available 24*7. You can consult our on-demand GP visible right at the top of the home page within 3 minutes at any time of the day.

The over 400 GPs and specialists on the oDoc app can choose to either be available within minutes for on-demand consultations, or at specific times during the week for pre-scheduled appointments. You can select your doctor, select the time available that is convenient to you, and the doctor will call you back for your consultation at the scheduled time.

WHAT IF I HAVE A PROBLEM?





Our customer care line 0770773333 is available 24/7. Also you could contact us through our oDoc facebook page and our email, info@odoc.life

Conditions covered

Advice & second opinions



  • Is it normal that my child is doing this?

  • Is it normal that I am feeling this?

  • Might I have dengue?

  • Could I have an expert second opinion?

  • Is there a substitute for this medicine?

  • Should I be taking this medicine after or before meals?

  • Could I stop taking this medicine?

  • Am I having a medical emergency?

  • Should I see a specialist?

  • Do I need counselling?

  • Is it ok that I eat this?


Minor Urgent Conditions



  • Cold & cough

  • Flu & other viral illness

  • Nausea and diarrhea

  • Allergies

  • Chronic conditions

  • Rashes & skin infections

  • Acne

  • Back & joint pain

  • UTI

  • Eye problems

  • Ear problems


Behavioral



  • Coping with grief

  • Depression

  • Parenting counseling

  • Child behaviour

  • Problems at work

  • Financial hardship

  • Relationship help

  • Stress and change management

  • Trauma & PTSD

  • Addiction (e.g. smoking, alcohol, internet)

  • Bipolar disorders

  • Eating disorders

  • LGBT issues


Women’s and men’s health



  • Fertility

  • Family planning/Contraception

  • Sexual health

  • STDs

  • Menstrual and menopause issues

  • Sexual problems

  • Prostate cancer risk

  • Cervical cancer risk

  • Breast cancer risk


Chronic & terminal



  • Cholesterol

  • High blood pressure

  • Diabetes

  • Obesity

  • Thyroid

  • Age related illnesses

  • Prescription refills (Where medically required)

  • Palliative care for terminal conditions (e.g. cancer)


Issues that we don't solve



  • Chest pain

  • Traumatic injuries (e.g. broken bones, cuts, burns)

  • Vomiting

  • Fainting

  • Coughing blood

  • Poisoning

  • Venomous bites

  • Other emergency conditions


Smartest way to channel your doctor

Download oDoc today.