Head of Sales

Bangalore, India

What does oDoc do?

Without our health, we have nothing. This is why high-quality healthcare is the most deeply meaningful benefit an employer can give their employees. Still, employers of lower-income workers, simply can’t afford to provide healthcare benefits. This is despite employers knowing it is these very workers who are forced to travel miles and wait hours to meet a doctor when they or their children are sick. And, this is despite employers being acutely aware  that building strong, caring relationships with their workers is crucial to reducing the crippling business costs of a blue-collar labour turnover rate that is over 80%.
 
With more than 65,000 subscriptions sold in Sri Lanka and India, a seed round of $1 million in funding, and backing from Techstars Inc., oDoc finally gives these employers the ability to provide an extremely affordable high-impact benefit. Now lower-income workers and their families can access the highest-quality caring doctors within 3 minutes 24/7 from anywhere, for free over video and audio calls. This changes the lives of our users and builds more profitable businesses for our clients. Our product is focused on this segment in design and deployment to achieve our mission – affordable access to high-quality healthcare for all. This is only the beginning.

Who are we looking for?

oDoc is looking for a Head of Sales to capitalise on our proven product-market fit and take our revenue to 10X. Our Head of Sales would own building a professional, customer-centric, high-performing sales function. This job will be different from heading sales at an established corporate. You would not be stepping into merely tinkering with an existing process. You would have the freedom to set up the sales function, build a sales pipeline, and grow, train and motivate a team around these yourself, in a flat org structure. You would play a key role in leading the battle to work cross-functionally aligning our product to buyer needs, and convince prospects to take a chance on a new product and an unknown seller. If you are looking to join an energetic, at times frenzied, young team that values creative problem solving, oDoc is a great fit. Our ideal candidate is a proven enterprise sales machine, who is tired of being boxed in and slowed down by large corporate processes. We value people looking to be a part of something profound that makes an immediate impact on people’s lives. If you love sales and selling something impactful, we want you.

What will you be doing?

Sell ...
  • Lead sales to contract with medium and large blue-collar employers throughout India.
  • Participate actively in sales by carrying quota.
  build the strategy and process ...
  • Establish and evangelize the vision and positioning of the company to most effectively achieve rapid revenue growth.
  • Establish, review and optimize the sales process, sales tools and tactics.
  • Create sales content and continuously measure and optimize their effectiveness. This includes an overall sales playbook and other sales tools for the sales team, sales scripts, case studies, sales material and email templates.
  • Establish a robust pipeline building and maintenance process, improve understanding of stages of the sales process and deal flow, and perfect prospecting and outreach methods.
  • Accurately forecast monthly, quarterly, and annual revenue numbers based on expertise in qualification and sales process review.
  • Establish and monitor key performance indicators (KPI) for the sales team, via relevant dashboards and weekly meetings with all sales reps to review performance and opportunities.
  build the team ...
  • Cultivate a high-performance, professional sales team that is driven and equipped to exceed targets and direct its efforts.
  • Recruit high-quality sales talent.
  • Train and establish highly effective training programmes to upskill sales team on sales skills, building and maintaining pipeline, closing deals, accurate forecasting, identifying opportunities, cultivating leads and building champions within prospective clients based on which features and value propositions speak to which prospects, uncovering customer needs and communicating those needs to the entire team.
  • Inspire, coach and motivate sales staff on an individual and collective basis for their own professional growth, helping them upskill, review pipelines, power through obstacles, and exceed targets.
  • Create an open collaborative culture for feedback, soliciting ideas and improvement.
  help build the business ...
  • Define a sales strategy to better understand and meet market opportunities, build new verticals, territories and partnerships to rapidly grow revenue.
  • Work closely with the Customer Success team to optimise our offering to existing clients and retain and grow our business with them.
  • Work closely with the growth/marketing team to improve outreach and incoming sales.
  • Actively and continuously analyse existing and prospective client needs and competitor offerings to refine and build our product offering and to better build out our product roadmap together with engineering.
  • Provide insightful feedback and work closely with other corporate functions to capitalise on identified opportunities and expand on the customer-centric culture within oDoc.
  • Stay abreast of industry, technology, partner and technology trends, to maintain a competitive edge.
 … and don’t forget to measure, measure, measure and optimise. 

What skills, experience and attitude do you need?

  • Is truly, deeply and madly in love with sales.
  • 5+ years of direct sales experience in a closing, quota-carrying role.
  • 3+ years of experience managing an enterprise sales team.
  • Outstanding and verifiable track record in building pipeline and overachieving quotas and targets in both roles. Ideally in sales to mid to large-scale companies employing blue-collar workers (e.g. sales to manufacturing companies.)
  • The knowledge and skills necessary to recruit and build a high-performing team in every aspect of the sales process including in lead generation, prospecting and pipeline building, developing sales content and tools, negotiation, closure, reliable forecasting and account management.
  • Is driven to win and help others win.
  • Proven leadership and influencing skills together with the ability to negotiate and build strong business relationships both outside and within the organization.
  • Thrives in a rapidly evolving startup environment, where product and processes are subject to fast-paced change.
  • Ability to work autonomously, multi-task, prioritize, and handle time effectively.
  • Has high integrity and character, and is deeply empathetic and caring for all around you.
  • Is excited by stepping outside of your comfort zone to excel and create a lasting legacy.
  • Deep knowledge of corporate HR and benefits/wellness policies would be a huge plus.

Diversity at oDoc

At oDoc, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. oDoc is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.