oDoc

Announcing oDoc for Seylan Bank.

LOLC Life Assurance has partnered with oDoc to offer free unlimited doctor consultations to Seylan Bank employees via oDoc app.

Click below to register

Unlimited, 24/7 access to oDoc video consultations with 100+ in-network GP’s and Specialists.

No credit card details required for sign up

Medicine delivery and mobile lab services available

 

Access to customer support on +94770773333

Your subscription is completely free, with discounted consultations

Your spouse and kids are included, for free, and get discounts on consultations

Download oDoc today.

Let us help you get started

What we Treat?

Advice and Opinions.

Is it normal that my child is doing this? Is it normal that I am feeling this? Might I have dengue? Could I have an expert second opinion? Is there a substitute for this medicine? Should I be taking this medicine after or before meals? Could I stop taking this medicine? Am I having a medical emergency? Should I see a specialist? Do I need counselling? Is it ok that I eat this?

Women's and Men's Health.

Fertility, Family planning/Contraception, Sexual health, STDs, Menstrual and Menopause issues, Sexual problems, Prostate Cancer Risk, Cervical Cancer Risk, Breast Cancer Risk

Minor Urgent Conditions.

Cold & cough, Flu & other viral illness, Nausea and Diarrhea, Allergies, Chronic conditions, Rashes & skin infections, Acne, Back & joint pain, UTI, Eye problems, Ear problems,

Chronic and Terminal.

Cholesterol, High Blood Pressure, Diabetes, Obesity, Thyroid, Age related illnesses, Prescription refills (Where medically required), Palliative care for terminal conditions (e.g. cancer)

Behavioral.

Coping with grief, Depression, Parenting counseling, Child behavior, Problems at work, Financial hardship, Relationship help, Stress and change management, Trauma & PTSD, Addiction (e.g. smoking, alcohol, internet), Bipolar disorders, Eating disorders, LGBT issues

Issues that we don't solve.

Chest pain, Traumatic injuries (e.g. broken bones, cuts, burns), Vomiting, Fainting, Coughing blood, Poisoning, Venomous bites, Other emergency conditions

Frequently Asked Questions.

To put it simply, oDoc is the easiest way to speak to a doctor and get the care you need.

oDoc is an app which connects you with doctors for video, audio and text consultations over your phone.

It allows you to book over 600 SLMC registered GPs and specialists, obtain medical advice, receive a prescription (if medically required) and get your medication delivered. If lab tests are required, you could even order a mobile lab to your home or office.

This means, the next time you are sick or need to speak to a doctor, you can do this without wasting time and money in traffic, waiting rooms and queues.

Seylan Bank provides you and your family with the benefit of free consultations from doctors across a range of specialities through your oDoc subscription. Consult doctors via video, audio, and text absolutely free.

For any further information, please visit www.odoc.life, call 077 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!


If you have an android phone, visit the play store to download the oDoc app.

For iphones visit the app store to download the app.

Once you download the app, follow the simple registration process.

Once you register – You can then, search for the doctor using the search bar or scroll through the page to find your doctor.

Tap the profile to view the doctor’s details.

Book the visit and share notes with the doctor in advance using our chat screen.

For any further information, please visit www.odoc.life, call 077 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!


The chances are, if you ask one of your doctor friends whether they treat their close family and friends over the phone, the answer would be “yes”.

oDoc is a way that lets us all have access to high quality care just as conveniently.

Phone consultations are very much like the doctor consultations you have experienced already.

Your doctor would ask you your age, allergies and previous conditions.

You would then discuss the symptoms you have been experiencing, for how long and whether those symptoms are getting better or worse.

In the event the doctor feels they don’t have the information necessary to treat you, they will inform you that a physical examination is required and to visit a doctor at a clinic or hospital.

Doctors are not in any way incentivised to somehow make a diagnosis on oDoc, as doctors receive the same fee from oDoc that they would for a physical visit on oDoc regardless of whether a diagnosis is made or not.

The American Medical Association has found that nearly 75% of regular doctor visits can be handled effectively through video or audio consultations.

In fact, in a meta-analysis in of over 90 peer-reviewed clinical trials conducted by Cochrane – a leading global collective of medical researchers – telemedicine was found to be effective or similar outcomes as face-to-face visit.

This form of healthcare delivery has gained global acceptance and is in wide use in countries including the US, the UK, India, Indonesia, the UAE and Rwanda.

For any further information, please visit www.odoc.life, call 077 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!


The most common conditions that doctors treats over telemedicine platforms like oDoc would be a cold, flu, sinus, digestion, paediatric illnesses, skin conditions, advice on dietary & nutrition-related queries, advice on pain management, advice on women’s health issues, sexual health issues and mental health issues.

A video consultation is also a good platform to obtain second opinions, conduct follow up consultations, evaluate lab results and get advice general health-related queries.

For any further information, please visit www.odoc.life, call 077 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!


All prescriptions issued on oDoc are issued by SLMC registered doctors.

These are issued through a secure password protected account unique to each doctor.

Each prescription clearly identifies the doctor issuing the prescription and carries the name, SLMC registration number, seal and signature of that doctor.

The name of the patient is clearly identified and the specific medicines prescribed to the patient is in an easy to read type-written form.

Further, the doctor explicitly states that by this prescription issued in writing, that the doctor intends and authorises for the medicines listed in the document to be dispensed for use by the named patient.

Through these features, the prescriptions issued on oDoc are valid prescriptions under the National Medicines Regulatory Authority Act, No. 05 of 2015, the Regulations issued under the Cosmetics, Devices and Drugs Act, No. 27 of 1980 (as published in the Extraordinary Government Gazette No. 378/3 of 02 December 1985) and the Electronic Transactions Act, No. 19 of 2006, as amended.

For any further information, please visit www.odoc.life, call 077 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!

You, your spouse and children are covered by your oDoc subscription provided by Seylan Bank. You can cover up to 3 of these family members under your subscription.

What this means is that, all of you get unlimited free video, audio and text doctor consultations with GPs and specialists on the oDoc app. There will be no per consultation fees, be it doctor fees, channelling fees or oDoc fees for these doctor consultations.

Coverage also brings you a host of other benefits, like access to medicine delivery and mobile lab services.

Please note that terms and conditions apply, and for any further information, please visit www.odoc.life, call +94 77 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!

Seylan Bank provides you and your family with the benefit of free consultations with doctors across all specialities.

This includes video, audio and text doctor consultations for you and your covered family members.

To add your family members, simply call oDoc customer care on 077 077 3333 or email [email protected] at any time and we’ll get you all signed up.

All Seylan Bank policyholders are eligible for free unlimited GP and specialist consultations on oDoc and many other benefits including:

  • Free unlimited consultations
  • Access to over 600 doctors covering over 42 specializations
  • On-call GPs who will call you back within 3 minutes 24*7
  • Prescriptions sent directly to your phone
  • Medicine delivery and mobile lab services available

Please note that terms and conditions apply and some benefits are time-sensitive. For any further information, please visit www.odoc.life, call 077 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!

All the over 400 doctors on the oDoc app are Sri Lankan SLMC registered doctors. All the doctors on the platform have at least 5 years of experience.

There are over 200 specialists practicing on the oDoc app covering over 40 specialisations. These include paediatrics, gynaecology, dermatology, psychiatry and sexual health. All the specialists listed on the app are either board certified or meet the criteria mandated by the SLMC to be identified as a specialist. Specialists on the oDoc app have over 10, 15 or 20 years experience.

The doctors available to be consulted over oDoc are the same doctors you would meet at major public and private hospitals in the country.

For any further information, please visit www.odoc.life, call 077 077 3333 or email [email protected] at any time. My colleagues and I are always ready to help!


The oDoc service is available 24*7. You can consult our on-demand GP visible right at the top of the home page within 3 minutes at any time of the day.

The over 400 GPs and specialists on the oDoc app can choose to either be available within minutes for on-demand consultations, or at specific times during the week for pre-scheduled appointments. You can select your doctor, select the time available that is convenient to you, and the doctor will call you back for your consultation at the scheduled time.


Our customer care line 0770773333 is available 24/7. Also you could contact us through our oDoc facebook page and our email, [email protected]

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